We believe protecting your personal data is one of our most important responsibilities. This policy clearly explains what information we hold, why we hold it, and how it is used.
A quick overview of the core pillars of our Privacy Policy
All your data and transactions are protected with 256-bit SSL encryption. No third party can read or intercept your information.
3wbm never sells or rents your personal data to third parties. Your information is used solely to improve our services.
You have the right to view, correct, or request deletion of your data at any time.
Your data is stored on secured servers and subject to regular security audits. Multiple layers of protection are in place to prevent unauthorized access.
We only collect information that is genuinely necessary to provide you with our services. Collecting excessive or irrelevant data goes against our policy.
We'll notify you in advance of any changes to our Privacy Policy. Making changes without warning or transparency is not how we operate.
When you register on the 3wbm platform or use our services, we collect certain necessary information. This data comes from three main sources: what you provide directly, what is collected automatically during platform use, and what is received during payment processing.
We never collect additional data without your permission. Every piece of information we collect has a specific and legitimate purpose, as detailed below.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | KYC verification and age confirmation |
| Contact Information | Mobile number, email address | Account communications and security alerts |
| Financial information | Mobile banking number, transaction history | Deposit & Withdrawal Processing |
| Device Information | IP address, browser type, device ID | Security Monitoring & Fraud Prevention |
| Usage Information | Game history, login times, session data | Service Improvement & Responsible Gaming Monitoring |
3wbm collects your data for specific, stated purposes only. We never use your information beyond what has been declared, and every use requires either your consent or a legitimate legal basis.
3wbm holds firmly to one principle: your data belongs to you. We only share information with third parties in limited, well-defined circumstances, each of which is clearly outlined below.
3wbm uses cookies and similar tracking technologies on its website and app to enhance your browsing experience and improve platform performance.
You can disable cookies at any time through your browser settings. However, disabling certain essential cookies may affect the availability of some platform features.
3wbm does not retain your data indefinitely. Each category of information has a defined retention period, after which it is securely deleted.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account information | For the duration of active account + 5 years | Legal obligations |
| Transaction Records | 7 Years | Compliance with financial regulations |
| KYC documents | 5 years after account closure | Fraud Prevention & Legal Compliance |
| Support Conversations | 3 Years | Service Quality Control |
| Marketing Consent Data | Until consent is withdrawn | Proof of Regulatory Compliance |
As a 3wbm user, you have several important rights over your own data. We respect these rights and aim to fulfill any request within a maximum of 30 business days.
You may request details of what information we hold about you.
You may request a correction if any of your data on record is inaccurate.
You may request deletion of your data under certain circumstances.
You may request that we stop using your data for specific purposes.
You may request a copy of your data in a standard, portable format.
You may object to the processing of your data under certain circumstances.
3wbm strictly prohibits providing services to anyone under 18. We do not collect data from minors or allow them to use the platform. Age is verified at registration, and additional documentation may be requested in cases of doubt.
If we ever receive data belonging to a minor for any reason, it will be deleted immediately upon identification and the associated account will be closed. If a parent or guardian believes their child has registered on the platform, please contact our support team without delay.
3wbm uses multiple layers of technical and organizational security measures to protect your data. These measures are regularly updated and audited by independent security experts.
3wbm may update this Privacy Policy from time to time, whether due to new legal requirements, technical changes, or service improvements. We will notify you before any significant changes take effect.
For any questions, concerns, or complaints regarding this Privacy Policy, please reach out to our dedicated Privacy Team. We take every request seriously and aim to respond as promptly as possible.